What do you do in this profession?
Management assistants for tourism and leisure develop, mediate and sell tourism products and services. They coordinate and market tourism and leisure offers, taking into account the wishes of the target groups and customers, plan events and ensure their organisation. They work closely with local partners, build and maintain networks. They also inform and advise interested parties - if necessary in a foreign language - on the tourist and cultural offers of a region or place, and take reservations and bookings. For example, they provide information on the opening hours of local facilities, distribute or sell information brochures, put together tourist packages and calculate prices for them. They also promote regional tourism through public relations and advertising.
Important facts
| Occupation: | Recognised training occupation |
| Type of training: | Dual training in the hospitality industry (regulated by training ordinance) |
| 3 years | |
| Training places of learning: | Training company and vocational school (dual training) |
Requirements:
• Commercial thinking, negotiating skills and assertiveness (e.g. developing tourism products, setting travel and event partners to certain conditions)
• Diligence (e.g. when calculating prices)
• Communication skills and customer and service orientation (e.g. advising customers comprehensively about tourism services and taking customer wishes into account)
• Willingness to make contact and intercultural competence (e.g. responding to customers, taking cultural peculiarities into account when advising tourists from different countries).
• Creativity and organisational skills (e.g. developing and organising tourism offers)
School subjects:
• Economy (e.g. for recording operational key figures, when working in controlling)
• German (e.g. for information and sales talks with customers)
• Mathematics (e.g. for the calculation of tourism and leisure offers)
• English and other foreign languages (e.g. for advising foreign guests)
• Geography (e.g. for advice on climate and natural conditions in the destination)
What is important?
What is important?
Where do you work?
Employment businesses:
Business people for tourism and leisure find employment
• at tourism and leisure organisations
• in local and regional tourist offices, tourist information centres and tourist offices
• in excursion and travel companies, in leisure facilities, in health and wellness tourism companies
• at incoming companies, in tourism industry associations and tourism promotion organisations
Work locations:
Business people for tourism and leisure work primarily in offices and in information and sales points.
In addition, they may also work at tourism events as well as tourism fairs.
What school-leaving qualification is expected?
Legally, no specific school education is required. In practice, companies predominantly hire trainees with a university entrance qualification.
Which is your vocational school?!
- RBB-Müritz in Waren
- www.rbb-waren.de
Where can you do the vocational training?
