What do you do in this profession?
Hotel specialists plan work processes in the hotel, look after and advise hotel guests and ensure their well-being. In the process, hotel specialists lend a hand in all departments of a hotel. For example, they prepare and check the guest rooms, serve in the restaurant and work in the kitchen. They organise events and assign rooms. Hotel specialists issue invoices, plan staff deployment and supervise the kitchen staff, for example. They are also responsible for bookkeeping and stockkeeping. They negotiate with tour operators and are involved in the development and implementation of marketing measures in large hotels.
Important facts
| Occupation: | Recognised training occupation |
| Type of training: | Dual training in industry and in the hospitality industry (regulated by training ordinance) |
| Duration: | 3 years |
| Training places of learning: | Training company and vocational school (dual training) |
Requirements:
- Flexibility (e.g. to adapt to the respective tasks and work situations when working in the areas of restaurant service, kitchen, administration or reception).
- Customer and service orientation as well as willingness to make contact (e.g. responding to guests' wishes and needs).
- Good physical condition (e.g. carrying heavy serving trays)
- Ability to work in a team (e.g. work together with kitchen and house staff)
School subjects:
- Mathematics (e.g. for creating invoices, for cashiering)
- German (e.g. for correspondence and contact with guests)
- English and other foreign languages (e.g. for dealing with customers from other countries of origin)
- Housekeeping (e.g. for setting the tables and instructing the cleaning staff).
What is important?
Where do you work?
Employment businesses:
Hotel specialists find employment primarily
- in hotels, inns and guesthouses
Work locations:
Hotel specialists primarily work
- at the reception and in the restaurant
In addition, they may also work
- outdoors, in storage rooms, hotel rooms, hotel kitchens, in offices
Which school-leaving certificate is expected?
Legally, no specific school education is required. In practice, companies predominantly hire trainees with a secondary school leaving certificate or university entrance qualification.
Which is your vocational school?!
- RBB-Müritz in Waren
- www.rbb-waren.de
Where can you do the vocational training?
